Published On: March 26, 2020|Categories: HFC COVID Updates|

As the world adapts to the ever-changing landscape of the COVID-19 pandemic, mental and behavioral health practitioners are a step ahead of the curve. Formerly, in order to provide HIPAA-compliant telehealth services, practitioners had to connect to a secure, hard-wired line. In fact, many telehealth operations still function this way today. However, as companies like BlueJeans and Zoom developed HIPAA-compliant software that safely and legally protects Personal Health Information (PHI), the mental health field began to embrace telehealth on a larger scale, well before the emergence of COVID-19.

Cyber Security

BlueJeans (and platforms like it) utilizes highly secure, encrypted video connectivity to meet HIPAA privacy rules. What does encrypted mean? Encryption is a process by which the data being transferred between client and clinician (and to other group members, if applicable) is translated into another form (coding language) and is only converted back into video data by a user who has the “key.” In this case, only the people invited to the BlueJeans meeting have the “key.” This kind of encryption ensures that no 3rd party could access the video or audio, even if they hacked into the system, because they don’t have the key to decode it.

Participating in a Telehealth Session

High Focus Centers uses the BlueJeans platform to conduct our telehealth sessions.  Below is a helpful video and reference PDF that demonstrate the ease and convenience of this service.

Joining a BlueJeans meeting from a browser (PDF)

Please call us at (800) 877-3628 at any time to schedule an appointment.

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